We are an online store only.
	We do not have a physical location.
	We cannot supply color swatches.
	We do not have a catalog other than what you see online.
	Colors may appear slightly different on your computer monitor.
	Business Days are Monday through Friday (excluding Holidays).

We are always looking to add new lines and products to our store while continuing to offer competitive prices. We welcome you to our site and invite you to visit often to check on new additions and hope to make you another one of our satisfied customers.

ORDERING:
You may place an order through our online checkout system by using PayPal, a secure online transaction. Your information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available). PayPal does not share your financial information with Beach Bride, which provides you with an additional layer of security.

It’s easy to pay for your purchase by using PayPal on our site. At checkout, you will be taken to PayPal's secure website to complete the transaction where your credit card number or banking information will not be provided to Beach Bride.

Due to the possibility of fraud, a confirmed shipping address is required before your order will be processed. A confirmed address is an address that has been reviewed by PayPal and found to be safe based on information related to the address. For example, a credit card billing address is confirmed because PayPal can check that the address is the same as the address on file at the credit card company.

Orders are automatically processed immediately through PayPal upon checkout. Prices shown are in U.S. currency. California tax of 7.75% will be applied to all orders placed within California.

You will be sent an email with the tracking information when your order ships.

DELIVERY:
To help keep our prices affordable, we do not maintain a large inventory. We special order most items directly with the manufacturer at the time you place your order. For this reason, we cannot guarantee all items will be immediately available.

Orders are processed on an as received basis and may take 1-2 business days to confirm. A high number of orders placed over the weekend may add an additional day to the processing time.

• If we have the item(s) in stock, you can expect delivery in about 3-10 days after we send you a confirmation email, depending on carrier transit time.
• If the item(s) are not in stock, your order will generally be delivered within 2-3 weeks after confirmation, unless the item(s) are on backorder at the factory.
• If items are backordered at the factory, it may take 6-12 weeks for delivery. If this is the case, we will notify you to see if you wish to wait, change or cancel your order.

Inventory and style changes at the factory are beyond our control and it may not be possible to fill your order if a dress has been discontinued. We do try to stay informed of these changes and will update the website accordingly, but occasionally this does happen. In the rare case this does occur, you will receive a 100% refund and we will notify you as soon as possible.

Beach Bride is not responsible for packages after they have been shipped to the customer. All packages are insured with delivery confirmation. An email with a tracking number will be sent to the customer when their order has been shipped.

If packages need to be picked up at the post office, it is the customer's responsibility to do so. All orders returned to us due to neglect, customer error, or package refusal will incur a 25% restocking fee with the balance refunded to the customer. If a customer desires a package that has been returned to us for any reason, it will be their responsibility to cover the cost of re-shipping the order.

Please email us using our electronic inquiry form or email us directly at info@beachbrides.com if you have a very short timeframe and need a rush delivery. We will respond as soon as possible to let you know if the order can be filled within that timeframe. Every effort will be made to accommodate your needs, but we cannot guarantee delivery by a certain date.

SHIPPING:
Our standard method of shipping is U.S. Postal Service Priority Mail. We ship Monday through Friday (excluding holidays), subject to product availability. Shipping time begins from the time your order is actually shipped to you, not when we receive your order. For your security, we only ship merchandise to the billing address of the credit card. Insurance and tracking fees are included in the shipping cost.

At this time, we do not provide shipping to locations outside the USA, except for APO/FPO military addresses.

U.S. PRIORITY MAIL - Shipping & Handling: Sent Insured with Tracking and Delivery Confirmation
$12 per item.

All shipments include Tracking, Delivery Confirmation and Insurance. Delivery is usually within 3-5 business days.

Email us if you are interested in a rush delivery. We will have to verify inventory availability before we can offer this or quote a price.

We reserve the right to increase shipping rates as necessary, depending on the weight and destination and may substitute any shipping method that will expedite an order more efficiently.

The formal wear industry generally has a no exchange, no return policy. But, we want you to be happy with your purchase and satisfied with your dress on your special day. We encourage you to measure carefully before ordering to be sure you have a good fit the first time, but we are happy to accept returns for exchange with a 25% restocking fee.

Please be aware that the dress factories do not accept returns from retailers. Even though Beach Bride will accept exchanges and returns from our customers, we cannot return this merchandise to our suppliers. Returns increase our costs, so keeping them to a minimum helps us keep our prices low.

Remember, these dresses may not be sized the same as your regular clothing, so don’t order a certain size because that’s what you normally wear. Most of the dresses are made for someone around 5'8", so if you are shorter, you may need to make adjustments. Keep in mind that most dresses do not fit perfectly without a little help and you should be prepared to do some alteration for the best fit, just like you would with any bridal wear, except these dresses will be much less expensive to alter.

The dresses cannot be let out, but they can be taken in if necessary. So, by ordering a dress to fit your largest measurement you can be assured that the dress you select can be fitted to meet your other measurements that may not be the same as indicated on the size chart. (For example, if the size chart shows SMALL 37-28-38 and MEDIUM 39-30-40, and your measurements are 39-27-39, you should order a MEDIUM to fit the bust, and alter the rest to fit if needed).

Have someone help you take your measurements with a tape measure to make sure you order the correct size. Every manufacturer has their own unique sizing chart, which is located on the same page as the item, along with the detailed description. If you find you need to return or exchange a dress because you ordered the wrong size, there is a 25% restocking fee per item. If the size you need to exchange for is not available, you will be given a store credit to redeem for another style, minus the restocking fee. The original shipping charges will not be refunded and you will also be charged again for the cost to ship the new item to you. Measuring and ordering correctly will help save you time and money.

These are seasonal fashion items and the 25% restocking fee covers the costs incurred when we reorder the item you wish to exchange for, processing fees, and the possibility that we may not be able to resell the item being returned. We cannot return items to the manufacturer, so exchanges and returns can overstock our inventory. As styles change, it may be necessary to place overstocked items on clearance.

CANCELLATION:
When we receive an order, it is immediately placed with our suppliers. Any order cancelled after the supplier has shipped to us will be subject to a 25% restocking fee. If we have already shipped the item to the customer, the cost of return shipping back to us will be the customer’s responsibility and will also have a 25% restocking fee. Orders can only be cancelled without incurring a 25% restocking fee if they are pending or on backorder status.

EXCHANGE:
All exchanges or returns must be in the original condition in which they were shipped with labels and hang tags attached and all packaging intact. The dress must not be altered, washed or show any signs of wear - no odors such as cigarettes, perspiration, perfume or lotion, no deodorant stains, animal hair, spills, stains, makeup, ink, dirt, snags, rips, tears or stuck zippers, no sign of wear on the tags, or any other type of damage. All returns will be carefully inspected when they are received and if we feel the dress has been worn or intentionally damaged, it will be disqualified for exchange or credit and we will charge a 50% restocking fee. If the customer wishes the item to be returned to them, it will be at their expense.

REFUND:
Refunds are issued as store credit only, valid for one year. All refunds will be at the discretion of Beach Bride based on the criteria outlined below in the exchange and return policies and procedures.

RETURN:
A careful inspection is performed by us prior to shipping, but if you should receive damaged merchandise you must notify us within 48 hours of receipt. Once your return has been received and an inspection reveals the item to be damaged or flawed from the factory, we will refund your shipping and exchange it for the same item and size, with no restocking fee or shipping charge, as long as the item is available. If it is unavailable, you will be given a store credit to use toward a different style with no shipping charge or restocking fee.

To be eligible for return, please inspect all packages and their contents as soon as they are received and notify us of any damage within 48 hours of receiving your shipment. Please note, any return that does not follow our procedures in a timely manner will not qualify for a return. This return policy does not apply to any sale, clearance or special item merchandise – all sales on those items are final.

All returned and exchanged items must pass our inspection and be determined to be in the condition in which they were originally shipped. Customers will be notified if any items fail our inspection and no refund will be processed. If the customer chooses to keep the merchandise instead, they will be responsible for the cost of re-shipping. Returns may take 15-20 business days to process. Beach Bride will not be responsible for loss or damage of shipments customers return to us.

Sale, Clearance or Special Item merchandise WILL NOT be accepted for return or exchange for any reason. All sales are FINAL on any of these items.

Any exchange or refund must follow our instructions detailed in the RETURN PROCEDURES below.

To return merchandise for exchange or refund you must email us at returns@beachbrides.com to obtain a Return Authorization Number (RAN) within 2 days of the delivery date.

We will send you an email with the RAN and the return package MUST be shipped back to us with a postmark within 5 days of the RAN being issued.

It is recommended that you return packages to us with a return receipt or tracking number from the mailer for your protection since we are not responsible for packages lost in shipping. Shipping charges will not be refunded. Return shipping is the customer’s responsibility unless the return is due to our error.

Merchandise returned without a RAN, or more than 10 days past the original delivery date, will not be exchanged or refunded.

If the exchange or return meets the requirements of our return policy, a refund or exchange will be processed. The following conditions must be met to be eligible for exchange or refund:

RETURN PROCEDURES:

• Request a RAN by email within 2 days of the delivery. Delivery date is the date our tracking information indicates the package was delivered to the customer’s address.
• Package must be postmarked for return within 5 days of issuing the RAN.
• RAN must be written on the outside of the package under customer’s return address.
• If you wish to return the item(s), please complete the Return Form included in your shipment and enclose it in the package you are returning. Be sure to write the RAN you are given on the Return Form.
• If you wish to exchange the item(s), please complete the Exchange Form included in your shipment and enclose it in the package you are returning. Be sure to write the RAN you are given on the Exchange Form.
• All exchanges and returns will be charged a 25% restocking fee, unless it is determined to be our error.
• All merchandise being exchanged due to a flaw from the factory will be replaced with the same item, style, size and color with no restocking fee. If the same replacement item is not available, no restocking fee will apply and a refund in the form of store credit will be issued.
• Customer pays all shipping charges, unless it is due to our error.
• We reserve the right to inspect all returns for damages prior to exchange or refund. Merchandise must be in new and original shipped condition. It cannot show signs of wear, alteration or damage of any sort, and must have all original packing.
• No exchange or refund will be processed for merchandise that has been worn or damaged by the customer (alteration, stains, smells, rips, etc.), or if the return is postmarked back to us more than 10 days after the original tracking delivery date.
• We DO NOT accept exchanges or returns on sale, clearance or special item merchandise.

Use of this website constitutes your acceptance of our terms and conditions and your agreement to be bound by them. We reserve the right to refuse sales to anyone.